Delivery
We ship to Australia only
Orders in Australia Currently, we are only deliver within Australia.
Our delivery fees are a flat $12.95 for orders up to $60 within Australia.
For orders $60 or over (excluding shipping) within Australia shipping is free.
If you would like your order quicker we offer Australia Post Express Post at a flat rate of $20.95. We will ship your order within one business day and your order will be received within 1 to 2 days, but the next day guarantee doesn't apply.
Delivery Terms
- We will process all orders within 1-2 working days, and the delivery process will be within 1-7 days. In more remote, and regional, areas this can take longer. Please allow up to 10 working days to receive an order.
- Express Post (Australia Post) orders before 12pm are dispatched same-day. Sale periods or site-wide promotions may impact handling times. Please select Express Post if you want to guarantee a quick dispatch.
- Tracking numbers will be provided on your shipping confirmation email and these can be used to track your order with Sendle or Australia Post for express service. Unfortunately, overseas delivery is not available at the moment.
- Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect. No PO Box address is allowed.
- We use only reputable delivery companies, however, we do not accept any liability for delayed delivery caused by any third party.
- Delivery, within Australia, is free over $60 and a flat rate of $12.95 below that threshold.
- Missing or non-delivered parcels need to be reported to us within 30 days within Australia. Any orders returned to us due to incorrect delivery address or unclaimed through the post office will be refunded for the product component only. You need to contact us to arrange redelivery within 30 days of dispatch, after which the refund will be processed automatically.